Wednesday, July 1, 2009

Networking Tips from a Pro!

I’m often asked, “Jeff, where do you get your leads? Cold Calling? Networking? Something else? Is networking is an effective replacement for cold calling?” Wow! Great, and important, questions. Leads can come from many sources and no one who works with leads should ever be without a large supply. They’re out there waiting for you if you just know where to look.

Is networking a replacement for picking up the phone and dialing? In most instances, no. While networking can get you leads and referrals it’s typically a longer process as people get to know and trust you. Cold calling has a more immediate and dramatic affect on your pipeline of appointments, which always needs to stay full if you want to make a lot of money.

That said, I network to get leads and referrals. So, how do we improve the quality and results of our networking? Here are some tips, gained from personal experience over the years:

Tip #1 – When you arrive, use the bathroom.

Do I really care if you empty your bladder? No, but I think it’s a great idea to “check your look” when you arrive at a networking event. Make sure your tie is straight, your hair hasn’t flapped over due to the wind, and that you don’t have something left over from lunch stuck between your teeth. You only get one chance to make a good first impression and that can be easily blown by some corn being in between your two front teeth!

Tip #2 – Eat quickly – then MINGLE!

I’m often stunned by the people who arrive at a networking event only to stand in front of the appetizer table for the next hour with a cocktail in one hand and a plate of food in the other. It’s kind of difficult to shake someone's when both of yours are full. Same thing about a mouthful of food…it makes it difficult to talk. Get some food, eat it quickly then go find someone to talk to.

Tip #3 – When you get to a networking event, look for people you DON’T know

Many people, when networking, walk into an event and look for familiar faces. They then proceed to spend the rest of the event drinking, eating and chatting with their friends. While networking with friends is important too, you can do that anytime. Pick out someone who looks interesting, walk up to them with a smile on your face and your hand stretched out ready to shake theirs and say, “Hi Steve, (assuming they have a name tag) my name is Jeff Goldberg. Nice to meet you. Hey, I’m just curious, what do you do?” Steve will then explain what he does for a living and while he’s doing that you should be actively engaged in listening. This is not the time to check your watch or look around the room for other people you’d like to meet. Give the person you’re speaking with your undivided attention and make them feel important and special. When Steve finishes, he will almost always end with, “So what do you do Jeff?” This gives you the opening you need to move on to Tip #4.

Tip #4 – Have your “Elevator Speech” polished and ready to go

When someone asks you what you do, that’s not the time to figure out how to describe your job. If you don’t have a well crafted “elevator pitch” in advance of needing it you might very well blow your small window of opportunity to make a connection.
Your elevator speech must be brief, clear and concise. (elevator speech - Imagine you wanted to sell your services to Microsoft. You get on an elevator in a large hotel and press the button for the 42nd floor. Bill Gates walks in behind you and presses 40. You have approximately 30-35 seconds to tell Bill what you do and how you can help him in a way that he completely understands). It must quickly explain to the listener what you do and where you add value with a focus on benefits. It must be delivered in such a way that the person listening could then tell others what you do. There should be nothing in your elevator speech that causes the other person to think, “What does that mean,” or “I don’t understand.”

Here’s an example – “Well Steve, I’m Jeff Goldberg and I own my own company, Jeff Goldberg and Associates. We’re a sales training and consulting firm specializing in helping salespeople to get more appointments with decision-makers, shorten their sales cycle and close more business more profitably. The training is based on my 36 years of sales and management experience, as well as my having personally trained many thousands of salespeople, more than 5000 in the last two years alone. I also have a background in the theatre and stand-up comedy which makes me uniquely qualified to work with sales professionals in a fun, and highly productive, way to help them close more business and make more money.”

Brief, to the point, easily understandable and repeatable.

Tip #5 – Know what constitutes a good lead for you

Know what a good lead is for you and make it easy for the other person to help you find people like that. A clearly defined good lead for you makes everyone’s life easier. For example, a good lead for me is the CEO, President or VP Sales at any company, anywhere in the world, that has a sales team of 10 people or more. I suggest you include your, “A good lead for me is...,” at the end of your brief commercial. So mine would sound like this:

“…..uniquely qualified to work with sales professionals in a fun, and highly productive, way to help them close more business and make more money. By the way, a good lead for me is any company, anywhere in the world, with a sales force of 10 people or more and I look to be introduced to the President, CEO or whoever sales ultimately reports to.

Tip #6 – You have to Give to Get

Most people network to get leads or referrals, and of course that’s what you should hope to do. The problem with that is there’s no WIIFM. (What’s In It for Me?) Each of us does the things we do and makes decisions based on WIIFM. If you go to a networking event thinking about all the great leads you hope to get, the people you meet and network with will “smell” the greed coming off you in waves. When meeting and speaking with people, I suggest you should instead be thinking, “How can I help this person?” It often happens that I’ll be at a networking function and after listening to the other person speak, I immediately offer some leads to the person. If someone gives you a gift don’t you feel good about them, and perhaps even a bit obligated to give one in return? By offering your help, others are more likely to give you theirs.

Tip #7 – Make specific requests

If there is a particular company you’re looking to work with or a particular person you want to be introduced to, ask. “By the way, Steve, I’m very interested in working with Microsoft. By any chance do you know Bill Gates or someone else who might be able to help me meet him?” I'd love to meet Bill Gates and I'd love to work with Microsoft. I mention this all over the world. One of these days I expect to run into someone who can put me in touch with Mr. G!

Tip #8 – Focus on the person you’re speaking with

People are highly flattered when you pay attention to them and the opposite is true too. If you’ve taken the time to introduce yourself and ask about someone, give them your complete and undivided attention for the next 3 to 5 minutes. Don’t check you watch or your cell phone to see who’s texting you. Don’t be looking over their shoulder trying to pick someone out to talk with after you’re done with them. Look people in the eye and be interested in them. When you’re interested IN them, you’re more interesting TO them.

Tip #9 – It usually doesn’t happen at the event

The name of the game is to meet as many possible sources of referrals so spend no more than approximately 5 minutes with each person and move on to someone else. Set an appointment to get together with anyone who seems promising. After meeting someone at a networking function, I meet them for breakfast or lunch. It’s much more relaxed and we can take the time to get to know each other and discover how we can really help one another.

Tip #10 – Loosen up and have some fun

No one likes to talk with people who are bored, boring or depressed. Conversely, almost everyone enjoys speaking with others who are upbeat, excited about life and who show they are genuinely interested in them. Did you ever notice how someone who is interested in you is more interesting to you? Show people you’re interested in them by asking good questions and actively listening.

Make these tips part of your networking arsenal and watch your lead flow increase.

Make It Happen!

1 comment:

  1. The following comment was sent to me via e-mail from one of my readers, Louise Gardner:

    I'd like to offer an additional tip, designed for businesswomen who may feel awkward trying to set up a subsequent breakfast, coffee or lunch meeting with a businessman they meet at a networking event. Rather than suggest a future meeting one-on-one, perhaps you know someone who might be the perfect lead or source of leads for the businessman you've just met. If so, suggest that you might arrange a coffee for these two to meet each other (with you attending as the link), and get the businessman's permission to get in touch if you can arrange it. This way you don’t have to worry about your intentions being misunderstood and you’re now a liaison for a potentially productive connection. Chances are, both people will try to return the favor.

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